SINFONIA partners developed a user manual which transports important information on the technical innovations of the refurbishments and their appropriate application. It shall assist tenants with the proper use of new equipment in order to achieve envisaged energy savings in the refurbished buildings.
It has an innovative format and serves as a technical manual for final users; the information is presented in a mix of graphical and textual contents, using also balloons and comics stripes. The contents can be seen as “everyday life” behaviours, and easily understood and linked to people. The mix of information start with simple and replicable “actions” but end with general and ethical meanings, involving a wide range of people and cultural levels. The balloons and comics make the Manual attractive to children.
Related publication: Manual examples can be seen and dowloaded at this link ; webinar: Sinfonia "Smart City Talks". How to engage users in public renovation works (Webinar n°5) ; for more information: user manual for tenants